Terms of service
Last Updated: [15-03-2026]
Welcome to Wowcart. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making a purchase.
1. Acceptance of Terms
By using the website of Wowcart, you confirm that:
- You are at least 18 years old or using the website under parental supervision.
- You agree to comply with all applicable laws and regulations.
- You accept these Terms of Service and all related policies available on our website.
These terms are governed in accordance with the Consumer Protection Act, 2019 and Consumer Protection (E-Commerce) Rules, 2020.
2. Products and Services
Wowcart offers a variety of general products and consumer goods through our online platform.
We reserve the right to:
- Modify or discontinue products at any time
- Limit quantities available for purchase
- Change prices without prior notice
We make every effort to ensure that product descriptions and images are accurate. However, slight variations may occur.
3. Orders and Payment
When placing an order with Wowcart:
- You agree to provide accurate and complete information.
- Orders are subject to acceptance and availability.
- We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.
Accepted payment methods may include:
- UPI
- Debit / Credit Cards
- Net Banking
- Cash on Delivery (COD) where available
4. Shipping and Delivery
We strive to deliver products within the estimated delivery timeframe. However:
- Delivery times may vary due to logistics, weather, or other external factors.
- Wowcart is not responsible for delays caused by courier partners or unforeseen circumstances.
Customers will receive tracking details once the order is shipped.
5. Returns and Refunds
All returns and refunds are handled according to our Return & Refund Policy.
Customers must follow the return process and provide required details such as:
- Order number
- Product images
- Unboxing video (if required)
Refunds may be issued as store credit or replacement depending on the case.
6. User Responsibilities
When using the Wowcart website, you agree not to:
- Use the website for illegal activities
- Attempt to hack, disrupt, or misuse the platform
- Provide false or misleading information
- Copy or reproduce website content without permission
Violation of these rules may result in account suspension or legal action.
7. Intellectual Property
All content on the Wowcart website including:
- Logos
- Images
- Text
- Graphics
- Website design
is the property of Wowcart and may not be copied or used without written permission.
8. Limitation of Liability
Wowcart shall not be liable for:
- Indirect or consequential damages
- Loss caused by misuse of products
- Delivery delays caused by third-party logistics
Customers are responsible for using products according to the manufacturer’s instructions.
9. Privacy
Your personal information is handled according to our Privacy Policy. We take reasonable steps to protect your data.
10. Changes to Terms
Wowcart reserves the right to update or modify these Terms of Service at any time without prior notice. Updated terms will be posted on this page.
Continued use of the website indicates acceptance of the updated terms.
11. Governing Law
These Terms of Service are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts in India.
12. Contact Information
For questions regarding these Terms of Service, please contact:
Wowcart Customer Support
Email: wowcart404@gmail.com
Phone: [+917025570176]
Business Hours: Monday – Saturday (10 AM – 6 PM)